Privacy Policy

Russell Hobbs, Inc. and its respect your right to privacy. We do not currently trade, sell or rent personal information collected about you to third parties.

Please read the Privacy Policy outlined below that explains how Applica will and will not use the information you provide. By using or accessing this website, you signify your acknowledgment and assent to the Privacy Policy. If you do not agree to this policy, please do not use this website. Please note that we can revise this policy at any time by updating this posting, and your use after such change signifies your acceptance of the changed terms.

What information does Applica collect and how do we use this information?
We may request personal information from you for processing orders and shipping products, conducting contests or sweepstakes, and for product registration. This may include your name, address, e-mail address, telephone number, etc., as well as information related to customer satisfaction surveys, customer purchasing habits or other purchasing information

Our web-sites allow you to contact us directly with questions or comments regarding our products, services, web-sites, or to register products. The process requires you to give certain personal information so that you may complete the warranty registration. We also maintain data files to ensure that we quickly resolve customer comments or questions and implement improvements based on those comments.

We may conduct sweepstakes or other contests on our web-site, which require personal information to be provided to qualify for participation in the promotion or contest. This information is used primarily as a means to notify the winners.

In an effort to continually improve our products and services, we may use personal information to conduct market research and on-line surveys. This may involve contacting recent and/or past web-site visitors who have provided personal information to Applica.

Our web servers may automatically monitor the number of visitors, the average time spent on the site, the popularity of our web-sites, and any programming errors or failures on any of our web-sites in order to determine the effectiveness of the Russell Hobbs, Inc. web-site and to make improvements to the website.

Does Russell Hobbs, Inc. share your information with other third parties?
Russell Hobbs, Inc. will not collect any personally-identifiable information about you (that is your name, address, telephone number, or email address) unless you provide it voluntarily. If you do not want your personally-identifiable information collected, do not submit it to us. If you do submit personally-identifiable information we may store and process that information to better understand your needs, and how we can improve our products and services or we may use that information to contact you. We may share your personal information with our business partners in order to facilitate the process of servicing your products, to help you exchange your product or to better serve you. We will not give or sell your individual information to any outside company for its use in marketing or solicitation and we will maintain the confidentiality of your personal information and it will only be used to support your relationship Applica.

Russell Hobbs, Inc. may also share aggregate data about our sales, customers, traffic patterns, and other related site information with respectable third parties. None of this data is related to any individual’s name without their consent.

If you do not want Russell Hobbs, Inc. to share your information, please immediately contact us and we will remove your name from lists we share our business partners. Your request will take approximately six to eight weeks. Your information will then no longer be shared. When contacting us, please clearly state your request, including your name, mailing address, email address, and phone number.

Does Russell Hobbs, Inc. use cookies?

Russell Hobbs, Inc. uses “cookies” on this website because they help us in many ways to make your visit to our website more enjoyable and meaningful to you. Cookies are text information files that your web browser places on your computer when you visit a website. Russell Hobbs, Inc. may use such “cookie” technology to obtain information from you as an online visitor. Cookies flag information about your activity on our Web site. This information helps us improve our site and make it friendlier and easier to use. Most browsers accept cookies automatically, but can be configured not to accept them or to indicate when a cookie is being sent. We never use cookies to save passwords, credit card numbers or other highly confidential information.

Russell Hobbs, Inc. may also use so-called “web-beacons” to access the information contained in cookies within the network of the Russell Hobbs, Inc. websites. Web beacons, also sometimes called “pixel tags,” are small strings of code placed on a Web page or in an email message for the purpose of transferring data.

Russell Hobbs, Inc. may employ the use of cookies and web beacons on our site’s pages to deliver our ads, to measure the effectiveness of our advertising, including our email promotions, and to learn how visitors use our site.

For more information about the technology used to deliver our emails, or how to set your browser to reject cookies, please click here.

Does Russell Hobbs, Inc. have any special privacy policies with respect to children?

Russell Hobbs, Inc. encourages parents and guardians to monitor and participate in their children’s online activities. No information should be submitted to this site by users under 13 years of age, and users under 13 years old are not allowed to register for newsletters, clubs or activities. Users under 18 years of age are not allowed to make purchases or participate in contests. Where appropriate, Applica may ask you to indicate your age to verify compliance with these policies.

Russell Hobbs, Inc. does not knowingly collect information from our guests under 13 years of age or provide any personally identifying information from such guests to any third party for any reason whatsoever. We do not allow guests known to be under 13 years of age to receive direct marketing communications from Russell Hobbs, Inc. or from third parties.

How do I stop Russell Hobbs, Inc. from contacting me via e-mail in the future?
We do wish to provide our customers with information on new products or tips for use in the home or kitchen. If you do not want Russell Hobbs, Inc. to share your customer information, please immediately contact us and we will remove your name from lists we share with other companies. Your request will take approximately six to eight weeks. Your information will then no longer be shared. When contacting us, please clearly state your request, including your name, mailing address, email address, and phone number.

What is the policy regarding Russell Hobbs, Inc. ownership of information?

All opinions, ideas, suggestions, and other feedback submitted to our web-sites may be used by Applica without any restriction and free of charge, and nothing contained in this policy shall limit or otherwise affect this. There may be instances where we request or permit the submission of your opinions/ideas. In such instances you will be required to agree to the terms of an Applica prepared agreement related to the provision of such information prior to its submission.

What about Russell Hobbs, Inc. links to other sites?

We have and may add links to third party sites. Because such linked sites are not under the control of Russell Hobbs, Inc., we are not responsible for the accuracy or reliability of any information, data, opinions, advice or statements contained on any such linked sites. Access to any other Internet site linked to this website is at your own risk. Russell Hobbs, Inc. has not reviewed all of the sites linked to the website. Applica provides these links merely as a convenience and the inclusion of such links does not imply an endorsement by Applica of such third party sites or any goods or services offered by such third parties.

Will this Privacy Policy change?

Russell Hobbs, Inc. may change this policy from time to time to better serve you, so please review this policy periodically.

How do I contact Russell Hobbs, Inc. regarding this policy statement?
If you have any questions or comments on this policy statement please notify Russell Hobbs, Inc.. by email at investor.relations@russellhobbsinc.com or via phone at 954-883-1000.
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